At Agrowala.pk, we aim to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, you can initiate a return in accordance with our policy outlined below.
Eligibility for Returns
- Items must be returned within 7 days of delivery.
- Products must be unused, undamaged, and in their original packaging.
- Certain items, such as perishable goods or custom orders, may not be eligible for returns.
How to Initiate a Return
- Log in to your account on Agrowala.pk.
- Go to the My Orders section and select the order you want to return.
- Click on the Return option and follow the instructions to submit a return request.
- Once your request is approved, we will provide further instructions for returning the item.
Refunds
- Once the returned item is received and inspected, we will process your refund.
- Refunds will be issued through your original payment method or as store credit, as per your preference.
- Please note that delivery charges may not be refundable unless the return is due to an error on our part.
Exchange Policy
- If you wish to exchange a product, please initiate a return first and then place a new order for the desired item.
Contact Us
If you have any questions about our Returns Policy or need assistance, please contact our customer support:
We are committed to providing you with a hassle-free shopping experience!
